See what each service is designed to handle, what stays with you, and what must be confirmed before you instruct.
Campaign photography throughout this page is illustrative.
The services
Choose by the work you want Dukes to coordinate—not by a package name alone.
Every final task, responsibility and charge belongs in your written proposal.
Set up the tenancy, then take the day-to-day running back.
Set-up only
Day-to-day contact with the tenant, rent administration and repairs stay with you once the tenancy has started, unless something else is agreed in writing.
Put in writingWho prepares and markets the property, who sets up the tenancy and who decides on an applicant.
Add recurring rent administration and statements.
Set-up + rent
Repairs, inspections and the compliance documents remain your responsibility unless the written terms say otherwise.
Put in writingWhen rent is passed on, how statements are issued and what happens if payment is late.
Create one day-to-day route for tenant and property coordination.
Day-to-day route
The legal duties of a landlord stay with you throughout. Coordination is not the same as transfer of responsibility, and the written terms set out exactly which tasks Dukes carries out.
Put in writingThe contact route, repair authority, inspection rhythm, document coordination and ending process.
The exact scope, responsibilities and charges are confirmed in Dukes' written terms before instruction.
The money answer
Fee figures are not published here. Your proposal should make the commercial terms easy to check.
The exact figure or calculation, including whether VAT applies.
Who pays, when the charge falls due and how often it repeats.
What triggers each charge and anything priced separately.
Nothing on this page replaces those written answers.
Responsibilities
Open a work area only when you need the detail. The essential decision stays visible.
Working out an indicative rent, and what the property needs before it is marketed.
Advertising the property, handling enquiries and keeping a record of interest.
Arranging viewings and carrying out the checks a landlord relies on before accepting an applicant.
Preparing the tenancy agreement, taking the deposit and protecting it in an approved scheme.
Collecting the rent, passing it on and providing a statement you can keep.
Being the route a tenant uses for everyday questions about the tenancy.
Receiving repair reports and arranging for work to be carried out.
Keeping track of the safety and energy documents a tenancy needs, and when they expire.
Visiting the property during the tenancy and reporting what was found.
Changes during the tenancy, notice, check-out and the return of the deposit.
Before you instruct
A complete instruction should let you check these points without searching through the page.
The service name, and exactly which tasks it covers.
Every charge, how it is calculated, and whether VAT applies.
Who pays each charge, when it falls due and how often.
The repair spending limit above which you are asked first.
Which compliance documents Dukes arranges and which remain yours.
How the tenancy can be ended, by either side, and what notice applies.
Verified protection
The scheme, membership and validity details are shown here; the source certificates remain one click away.
Next step
Tell Dukes what you want handled and what you want to keep. You can then discuss the closest service and ask for the full scope in writing.
“Amrit was incredibly helpful, professional and most importantly trustworthy. He was always responsive, took the time to explain everything clearly.”
Dukes Assistant
Start with the landlord route below, review your property summary, then choose phone, WhatsApp or email. Nothing is sent automatically.
A short landlord brief covering the property and support you want, ready for you to review before contact.
This route asks for:
A summary of what you are looking for, ready to send to Dukes.
This route asks for:
A summary of your buying question, ready to send to Dukes.
This route asks for:
A summary for a direct investor introduction, ready to send to Dukes.
This route asks for:
A repair report with the details the property team needs, ready to send to Dukes.
If anyone is in immediate danger, call 999. If you smell gas, leave the property and call the National Gas Emergency Service on 0800 111 999.
This route asks for:
The homepage film is supplied concept footage. Its location, authorship and licence are unconfirmed, it is not represented as Dukes property or Dukes-shot material, and it is not cleared for public release.
© 2026 DUKES ESTATE AGENCY LTD. Company number 14082878.
